Info

Shipment in Italy

Shipping in Italy is made by Gls Executive. Free shipping on orders over € 50.00, for orders under € 50.00, € 7.00 of shipping cost will be applied. As requested by the trade law all the shipments are accompanied by an official invoice declaring the value of the individual items.

Payment Method

Choose the payment method that you prefer, by bank transfer before delivery without additional cost or by cash directly to the courier, with collection fees of € 6.00.

Order Confirmation

The order is confirmed within 3 days from receipt, Side+ will send an e-mail or sms with confirmation and total amount.

Shipment

Orders are shipped by TNT or POSTE ITALIANE and are free.
As per international Laws regulating Commerci and Trade of imports Side + orders are shipped out Ancona, with an official invoice declaring the exact total of merchandise purchased in Euro.

Shipping Abroad

Shipping costs will be invoiced, Side + will send to the Client confirms the order and amount to be charged, referring to the country of destination. Free shipping on orders above 500€.

Shipment Date

The orders are shipped from Now Italian Fabrics-Ancona between 10 working days from order confirmation.

Shipment Tracking

When the order is shipped, clients receive an e-mail or sms from Side + specifying the tracking number.
Clients can trace the shipment on the website: www.poste.it and www.tnt.it
Open the website and enter the Tracking Number in the field provided for “tracking” shipment.
The web page will ch’ange and show the exact movements of the parcel as recorded by the courier.

Authorized Shipment Delivery

Clients are asked to inspect the box carefully BEFORE signing for the delivery. Side + shipments are carefully packaged with official adhesive tape around the entire box.
If for any reason the box looks tampered or the official adhesive tape is not intact, either sign for the package has been tampered with open a claim immediately with the local TNT or P.I. Office and contact Now Italian Fabrics at info@shakchic.it

Order Delivery

If for any reason an order from Side + is not successfully delivered to the Client’s address, as per the commercial agreement, the package risks being sent back the client will enter part of the “Bad Clients” and the Shak Chic staff can choose not to have more commercial relationship with the Client.

Return Policy

If for any reasonclients are not satisfied with an order, the items can be returned within 10 days for a size/merchandise exchage or refund.

Return Instruction

1-The Client must e-mail to info@shakchic.it within 10 days from delivery date. This e-mail must include Item Code of the item to be returned and state if the return is for a size/color/merchandise exchange or refund. On receipt of the return request, Now Italian Fabrics send to the client a confirmation.
2-Returns must be sent with TNT or P.I. (be agreed)
3-Returns must arrive within 10 days from the Client written authorization.